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Shipping policy

We want your Vintage Sphere order to reach you quickly and safely. Here’s everything you need to know about shipping.

Shipping Rates

We send all orders with PostNord from Sweden. Your order will be delivered to the nearest PostNord pick-up point. When shipping to other European countries, your local postal service will take over for the final delivery. 

  • Sweden: 69 SEK (Free shipping on orders over 1000 SEK)

  • Nordic countries (Norway, Finland, Åland, Denmark): 139 SEK (Free shipping on orders over 1500 SEK)

  • Europe (excluding the UK & Switzerland): 169 SEK

  • UK & Switzerland: 239 SEK

Please note: Orders shipped outside Sweden may be subject to customs fees, taxes, or import duties, which are the responsibility of the recipient.

Multiple Parcels

Sometimes your order may arrive in more than one package. Don’t worry - this does not affect your shipping cost.

Order Processing & Delivery Times

We process orders quickly, usually within 1–3 business days. Once shipped, delivery times are typically:

  • Sweden: 1–2 days
  • Nordic countries: 3-5-days
  • Europe: 5–10 days

Note: Weekends and Swedish holidays are excluded.

You’ll receive a tracking number as soon as your order is on its way.

During busy periods, processing may take a little longer. As a small, independent business, we really appreciate your patience and understanding.

Lost or Missing Packages

All orders are shipped with tracking, so you can see exactly where your package is.

If a parcel goes missing while in the carrier’s care and isn’t found within 14 days, we’ll issue a refund using your original payment method.

If the carrier confirms delivery, we’ve fulfilled our responsibility and cannot provide a refund. But don’t worry - we’ll help you file a claim if anything is damaged or missing.